Returns & Warranty

30-Day Returns

If you're not satisfied with your purchase, you may return it within 30 days of delivery for a refund.

To be eligible for a return:

• Product must be returned in original condition.

• Product must not be damaged, modified, painted, or altered.

• All original components and packaging must be included when reasonably possible.

Customers are responsible for return shipping costs unless the return is due to a manufacturing defect, shipping damage, or an order fulfillment error.

Fitment & Compatibility

Please review vehicle compatibility information before placing an order.

If you are unsure whether a product is compatible with your vehicle, contact us prior to ordering.

Returns resulting from ordering an incompatible product may be subject to return shipping costs.

Damaged or Defective Products

If your order arrives damaged or you believe there is a manufacturing defect, contact us within 7 days of delivery.

Please include:

• Order number

• Description of the issue

• Photos showing the problem

We will work quickly to repair, replace, or refund the product as appropriate.

Warranty

Protoworx products are covered by a limited one-year warranty against defects in materials and workmanship under normal use.

This warranty does not cover:

• Normal wear and tear

• Cosmetic damage caused by use

• Improper installation

• Product modifications

• Abuse, misuse, accidents, or exposure beyond intended use

Warranty remedies are limited to repair, replacement, or refund at Protoworx's discretion.

Refund Processing

Refunds are issued to the original payment method after the returned product is received and inspected.

Please allow 5–10 business days for processing after receipt.

Questions

For questions regarding returns, warranty claims, or product compatibility, please contact:

team@protoworx.co